SUPPORT AREA
People & integrations
Build the safety register, sync people from your MIS, and connect SSO, SMS, access control and on-site systems.
Step-by-step help
Choose what you want to do.
Build the people and contact register
Populate occupants, responders, teachers and groups — the register a roll call, an acknowledgement list and an SMS send all read from.
Connect Wonde and sync people from your MIS
Import students and staff from your school MIS through Wonde, keep them in sync, and understand what the sync will and will not manage for you.
Configure Microsoft SSO
Bring your own Entra ID app registration, set the redirect URI correctly, and give staff a sign-in link that just works.
Connect SMS and voice with Twilio
Enable the channel that reaches people with no app, no screen and no desk — and test it with a real phone before you rely on it.
Connect on-site systems with the controller
Bridge access control, cameras, displays and PA to MassComs through the local controller, so an incident can drive them and they can raise one.
Manage consent and notification channels
Record which channels you may use for each person, understand what a low consent rate costs you, and handle data requests properly.
Can’t find the answer?
Email support with the details that matter.
The message opens with product, site, time, device and symptom fields ready to fill, so the right team can investigate immediately. See what to include.