Signing in takes ten seconds and is the thing that makes an emergency roll call possible. Signing out takes the same ten seconds and is the one everybody skips.
Before you start
Have these ready.
- A provisioned kiosk at reception.
- 01
Choose Staff on the welcome screen
The kiosk offers separate staff and visitor paths. Staff go through the staff flow, which is faster and does not collect visitor details.
Staff sign-in at the kioskMassComs visitor kiosk staff sign-in screen. - 02
Find your name
Search or select your name from the list. If you are not listed, you are not in the people register for this site — tell reception rather than signing in as someone else.
- 03
Confirm the action
Confirm whether you are signing in or out. The kiosk shows the result so you can see it registered.
Confirm it workedThe confirmation appears and your status changes on the kiosk.
- 04
Sign out when you leave
This is the part that matters. Every person who does not sign out is a name on the search list during an evacuation.
An over-reported on-site list sends responders looking for people who went home hours ago. That costs time during the exact minutes when time matters.
Troubleshooting
When it does not go to plan.
| Symptom | Usual cause | Fix |
|---|---|---|
| Your name is not on the list. | You are not in the people register for this site. | Ask reception to add you — see Build the people and contact register. |
| Signed in twice. | The first action did not register and was repeated. | Reception can correct the record from the kiosk admin views. |
Good to know
Small details that prevent big confusion.
- The kiosk roll is what a roll call is built from. Its accuracy is a shared responsibility, not a reception one.
- Sign-out discipline is a training problem, not a software problem.
- If your site genuinely cannot maintain sign-out discipline, plan your roll call around that rather than pretending otherwise.
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